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Partner Visa Refusals

Partner Visa Refusal Lawyers

Refused on Subclass 820, 309, 300 or 461?

A refusal is not necessarily the end of the road. Depending on your visa type and circumstances, you may have the right to appeal, reapply, or seek review. Time is critical.

Deadlines matter. Most partner visa appeals must be lodged at the ART within 28 days of the refusal decision. Don't wait.

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Common Refusal Reasons

Why Partner Visas Get Refused

Partner visa refusals almost always come down to one of these core issues. Knowing the reason is the first step to understanding your options.

1

Genuine Relationship Not Established

The Department was not satisfied your relationship is genuine and continuing. This is the most common ground and often comes down to how evidence was presented, not whether the relationship is real.

2

Insufficient or Inadequate Evidence

Applications refused because key evidence was missing, poorly organised, or not explained clearly enough. Long-distance and culturally different relationships are particularly vulnerable.

3

Sponsor Eligibility Problems

The Australian sponsor did not meet the eligibility criteria, for example due to previous sponsorship history, a character issue, or a failure to respond to requests for information.

4

Schedule 3 Criteria Not Met

Onshore applicants (820) who entered unlawfully or breached a visa condition face additional Schedule 3 requirements. These are strict and frequently overlooked in DIY applications.

5

Health or Character Requirements

Either the applicant or a member of the family unit did not meet health or character requirements. Some health waiver provisions exist and are worth exploring.

6

Procedural or Timing Failures

Documents not provided in time, failure to respond to a Section 57 natural justice letter, or missing a request for further information. These refusals are sometimes the hardest to challenge.

Visa-Specific Information

Your Options Depend on Your Visa Type

The pathway after a refusal differs depending on which visa was refused. Select your visa below.

Subclass 820 — Partner Visa (Onshore) Refusal

The 820 is the onshore partner visa for applicants already in Australia. If refused, the decision is typically reviewable at the Administrative Review Tribunal (ART), and applicants generally retain their Bridging Visa until the appeal is finalised.

Common refusal reasons specific to this visa:
  • Failure to satisfy the genuine relationship requirement

  • Schedule 3 criteria not met (unlawful entry or visa condition breach)

  • Sponsor did not meet eligibility requirements

  • Missing or inadequate relationship evidence

  • Failure to respond to a Section 57 natural justice letter

  • Health or character grounds

Bridging Visa status: If you have been granted a Bridging Visa A, in most cases, your Bridging Visa A continues while you have a pending ART application. This means you can remain in Australia and maintain work rights during the review. Get advice urgently to confirm your specific situation.

What Are Your Options After an 820 Refusal?
  • ART Merits Review (Recommended First Step) — Lodge an application for review at the Administrative Review Tribunal. The ART hears the matter fresh and you can present new evidence. This is usually the most effective pathway.

Judicial Review (Federal Court) — If the ART decision also goes against you, or if there was a legal error in the original decision, judicial review in the Federal Court may be an option.

  • Fresh Application — In some circumstances it may be possible to lodge a new application, particularly if significant time has passed and the relationship evidence has strengthened. We can advise whether this is viable.

Deadline (28 Days)

You must lodge your ART application within 28 days of the refusal decision. Missing this deadline can extinguish your right to merits review entirely.

Subclass 309 — Partner Visa (Offshore) Refusal

The 309 is the offshore partner visa, applied for while the applicant is outside Australia. A refusal does not trigger the same Bridging Visa protections as the 820, but review rights still exist.

Common refusal reasons specific to this visa:
  • Genuine relationship not established to the satisfaction of the decision-maker

  • Long-distance relationship evidence poorly presented

  • Sponsor eligibility or character issues

  • Health requirements not met (including by dependent family members)

  • Fraudulent document concerns raised by the Department

  • Procedural failures in responding to requests

Important: If your 309 is refused, you are likely outside Australia and no longer hold any Australian visa. Seeking urgent legal advice is critical before taking any steps.

What Are Your Options After a 309 Refusal?

ART Merits Review (Recommended First Step) — The ART can review offshore partner visa refusals. You do not need to be in Australia to pursue this review. The ART considers the matter afresh and new evidence can be submitted.

Fresh Application — If the relationship has evolved or your evidence base has significantly strengthened, a fresh 309 or even a change of strategy (e.g. applying onshore on a different visa) may be viable.

Ministerial Intervention — After exhausting review options, ministerial intervention may be available in compelling or exceptional cases. This is discretionary and not guaranteed.

Deadline (28 Days)

The ART review application must be lodged within 28 days of the refusal notice. Do not delay seeking advice.

Subclass 300 — Prospective Marriage Visa Refusal

The Subclass 300 (Prospective Marriage Visa) allows an engaged couple to come to Australia to marry. Refusals are increasingly common as the Department scrutinises whether the intention to marry is genuine.

Common refusal reasons specific to this visa:
  • Genuine intention to marry not established

  • Parties have not met in person, or the evidence of meetings is insufficient

  • Concern that the visa is being used to circumvent the partner visa process

  • Either party not free to marry under Australian law

  • Health or character requirements not met

  • Sponsor eligibility concerns

Note: The 300 applicant is outside Australia at the time of refusal. An alternative strategy for couples who have since married may be to pivot to a 309/100 offshore application.

What Are Your Options After a 300 Refusal?

ART Merits Review (Recommended First Step) —Subclass 300 refusals are generally reviewable at the ART. The tribunal can consider updated evidence of the relationship and the genuine intention to marry.

  • Pivot to Partner Visa 309/100 (If now married) — If you have since married, it may be more effective to withdraw or abandon the 300 review and lodge a fresh 309 application, which no longer requires the prospective marriage element.

  • Fresh 300 Application — If the relationship evidence has materially strengthened and the original issues can be addressed, a fresh 300 application may be considered as an alternative to the review pathway.

Deadline (28 Days)

The ART application must be lodged within 28 days. If you are also considering a 309, timing the two strategies carefully is critical.

Subclass 461 — New Zealand Citizen Family Relationship Visa Refusal

The Subclass 461 allows partners and certain family members of New Zealand citizens to live and work in Australia. While simpler in some respects than the standard partner visas, refusals do occur.

Common refusal reasons specific to this visa:
  • The sponsor is not a New Zealand citizen (only a NZ permanent resident)

  • The applicant does not meet the "family relationship" definition

  • Genuine relationship not demonstrated to the Department's satisfaction

  • Health or character requirements not met

  • The NZ citizen sponsor has not been residing or is not intending to reside in Australia

  • Incorrect visa subclass applied for

Note: The 461 does not lead to permanent residence. If permanent residence is your goal, a refusal may be an opportunity to reconsider whether the 820/801 or 309/100 pathway is more appropriate for your circumstances.

What Are Your Options After a 461 Refusal?
  • ART Merits Review (Recommended First Step) — A refused 461 is generally reviewable at the ART. The tribunal can look at the matter afresh, including any new evidence of your relationship or the sponsor's New Zealand citizenship status.

  • Fresh 461 Application — If the refusal was due to a correctable issue (e.g. missing documents, an error in the application), a fresh application after addressing those issues may be viable and faster than the review pathway.

  • Pivot to 820/801 or 309/100 (If Eligible) — Depending on your circumstances, the standard partner visa pathway may be available and may better serve your long-term residency goals. We can assess your eligibility in a consultation.

Deadline (28 Days)

ART review applications must be lodged within 28 days of the refusal. Confirm bridging visa status urgently if you are onshore.

How We Work

What Happens When You Contact Us

We move quickly. From your first call to having a strategy in place, here's what the process looks like.

1

Urgent Consultation

We review your refusal letter, assess your deadlines, and give you an honest picture of your options. No fluff, no pressure.

2

Case Analysis

We identify exactly why the refusal occurred, what the decision-maker got wrong or what was missing, and what can be addressed on review.

3

Strategy and Lodgement

We prepare your ART application or fresh visa application, build the evidence package, and lodge within deadline.

4

Representation

We represent you through the ART hearing or review process, presenting your case and responding to any issues raised by the tribunal.

Your Pathways Forward

Three Ways We Can Help

After a refusal, the right pathway depends on your specific visa, timeline, and circumstances. Here are the main options we advise on.

ART Merits Review

Administrative Review Tribunal

The ART considers your case on its merits, independently of the original decision. You can submit new evidence, address the refusal reasons, and present a stronger case. Most partner visa refusals are reviewable here.

*Must be lodged within 28 days of the refusal decision. In most 820 cases, your Bridging Visa continues during the review.

Fresh Application

Reapply with Stronger Evidence

In some cases, particularly where the original application had significant gaps, a fresh application with a properly prepared evidence package may be the most effective pathway. We assess whether this is viable before recommending it.

*Reapplication may be appropriate after a failed review, or where new circumstances make a fresh application stronger than a review of the old one.

Judicial Review

Federal Circuit and Family Court

If the ART decision involved a legal error, jurisdictional mistake, or denial of procedural fairness, judicial review in the Federal Courts may be available. This is a legal challenge to how the decision was made, not the merits.

*Judicial review does not re-examine the facts of your relationship. It focuses on whether the law was correctly applied.

Why Choose Us

We Tell You the Truth, Even When It's Hard

We Move Fast: Partner visa refusal deadlines are short. We have same-day and next-day consultation availability for urgent matters, and can lodge ART applications quickly when needed.

We Read Refusal Letters Carefully: Most cases are won or lost on the details. We analyse exactly what the Department said and why, and build a strategy that directly addresses those issues rather than rehashing the original application.

No Pressure Tactics: We give you a genuine assessment of your prospects. If we don't think the review is worth pursuing, we'll tell you. We don't take on cases we can't properly support.

We Understand Relationships: Long-distance couples, cross-cultural relationships, LGBTIQ+ partnerships, and relationships that look different on paper all deserve the same quality of representation. We approach each case with that in mind.

A refusal is a setback. It doesn't have to be the end.

Partner visa refusals are often the result of poorly prepared applications or missing evidence, not the absence of a genuine relationship. The ART exists precisely to give people a second hearing. What matters is how well that second hearing is prepared.

3 yrs

Standard sponsorship approval period

28

Days to lodge ART appeal

2

Day cooling-off period

0

Pressure to proceed

Frequently Asked Questions

Frequently Asked Questions

 

My 309 was refused and I am overseas. What can I do?

You can still pursue ART review from outside Australia. You do not need to be in Australia to lodge the application or participate in the review. We can act on your behalf throughout the process. The 21-day deadline still applies, so contact us as soon as possible after receiving your refusal notice.

Can I stay in Australia after my 820 is refused?

In most cases, your Bridging Visa A remains valid while you lodge and pursue an ART review. However, this is not guaranteed in every situation. You should get legal advice urgently before the 21-day ART lodgement deadline to confirm your specific bridging visa status.

How long does an ART review take?

ART processing times for partner visa reviews vary, but it is not uncommon for a hearing to take 12 to 24 months or more after lodgement. During this time, onshore applicants typically retain their bridging visa and work rights. We will keep you updated throughout the process.

Do I need to attend a hearing at the ART in person?

In many partner visa ART reviews, a hearing is held where you and your sponsor may be asked to give evidence. Attendance can be in person, by telephone, or by video link depending on your circumstances. If you are outside Australia, remote participation is generally possible. We prepare you thoroughly for any hearing and accompany or represent you throughout.

How much does it cost to pursue an ART review?
There is a government fee to lodge an ART application, which is set by the Department and is separate from professional fees. Our professional fees are discussed transparently at your initial consultation. We do not charge you for advice you have not received, and we do not pressure you into engaging us. Payment plans are available for eligible clients.
The Department said my relationship is not genuine. How do I prove it is?

The Department assesses genuineness across four categories: financial aspects of the relationship, nature of the household, social aspects, and commitment to each other. A refusal on this ground typically means the evidence across one or more of these categories was insufficient. At the ART, we work with you to build a comprehensive and well-organised evidence package that tells your relationship story clearly and addresses the specific concerns raised.

My Subclass 300 was regused and we have since married. Should I appeal or reapply?

This is a common situation and the right answer depends on timing and the strength of your new evidence. Now that you are married, you no longer need the prospective marriage visa pathway and may be better placed applying for a Subclass 309 offshore partner visa. We can compare the two strategies and advise which is likely to be faster and stronger in your specific circumstances.

My sponsor has a criminal record. Does that end my options?

Not necessarily. Sponsor character concerns are assessed on the specific nature and age of any offending. Some convictions are disqualifying, but many are not. The ART can consider sponsor character matters afresh and in context. We can assess your sponsor's specific circumstances and advise honestly on how it affects your review prospects.

What is Section 57 letter and how does it affect my case?

A Section 57 letter is a natural justice notice from the Department, alerting you to adverse information it is considering and giving you an opportunity to respond before a decision is made. Failing to respond, or responding inadequately, is a common cause of refusal. At the ART, we can address what went wrong and present the response that should have been provided.

What happens to my work rights after a refusal?

If you were onshore on an 820 application and hold a Bridging Visa A with work rights, those work rights typically continue while an ART review application is pending. However, work rights on a bridging visa are not automatic in all circumstances and depend on the conditions attached to your specific bridging visa. Get advice urgently to confirm your entitlements.

Can I get ministerial intervention if my review fails?

Ministerial intervention is available as a last resort after exhausting merits review pathways. The Minister has discretionary power to intervene in cases that raise compelling or compassionate circumstances, but this power is exercised very rarely and is not a guaranteed option. We give you a frank assessment of whether your circumstances are likely to attract ministerial attention.

What if the Department made an error in my case?

If the Department made a factual error, misapplied the law, or failed to consider relevant information, the ART review or judicial review process is the right avenue to address this. At the ART, the matter is considered afresh, so factual errors can be corrected. If the error was legal in nature, judicial review may be more appropriate. We assess this carefully when reviewing your refusal letter.

What if there are health concerns about me or a family member?

If your refusal was on health grounds, a waiver of the health requirement may be available in certain circumstances, particularly where the cost to Australia would not be unreasonable given the compelling circumstances of the case. Health waivers are technical and evidence-intensive. We work with medical professionals and health waiver specialists to build the strongest possible case.

Can I travel outside Australia while my ART review is pending?

Generally, leaving Australia on a Bridging Visa A without a separate Bridging Visa B will cause the bridging visa to cease. If you need to travel during an ART review, you must apply for a Bridging Visa B before departing. Travelling without one could seriously jeopardise your visa status and your review. Always get advice before making any travel plans.

What is Schedule 3 and why did it cause my refusal?

Schedule 3 of the Migration Regulations sets additional criteria for onshore partner visa applicants who entered Australia unlawfully or who have breached their visa conditions. Applicants must demonstrate compelling reasons why Schedule 3 criteria should be waived. This is a high bar and is a common reason 820 applications fail when they are not prepared by experienced practitioners.

Can I apply for a different visa while waiting for my ART review?

You may be able to lodge other visa applications while an ART review is pending, but this requires careful consideration. Lodging certain other applications can affect your bridging visa status or complicate your review. Before applying for any other visa, get advice on how it might interact with your current ART proceedings.

Can I submit new evidence at the ART?

Yes. The ART considers your case on its merits and is not limited to the evidence that was before the Department. New evidence that addresses the specific reasons for refusal is often central to a successful review. This is one of the key advantages of the ART pathway over judicial review.

Is it worth appealing if the relationship evidence was weak?

It depends. The ART allows you to present new and stronger evidence, so if the underlying relationship is genuine and you can now document it more thoroughly, an appeal may well be worth pursuing. We give you an honest assessment of your prospects in a consultation rather than simply taking your case for the fees.

Can you help with LGBTIQ+ partner visa refusals?

Yes. We work with LGBTIQ+ couples and understand the additional challenges that can arise in evidencing de facto relationships, particularly in cross-cultural contexts or where one partner is from a country where same-sex relationships face legal or social barriers. We approach every case with respect and without judgment.

What if I missed the 28-day deadline?

Missing the 28-day deadline is serious and extinguishes your right to ART merits review in most cases. That said, other options may still exist, including judicial review (if there was a legal error) or a fresh application. Contact us urgently for an honest assessment of what remains available to you.

Still have questions?